NRM MANIFESTO REVIEW: Here’s ICT sector score card in the last two years

Voters felt convinced and showed this through the ballot box. The rest is history.

Two years later, we fast track what was promised vis-a-vis what has been done so far.

We are reviewing sector by sector and today our antennas have been positioned to ICT sector overseen by the Ministry of Information and Communications Technology and National Guidance (ICT & NG).

Agencies under MoICT&NG are Spring road, Bugolobi  based Uganda Communications Commission (UCC;  Nakawa based Uganda Institute of Information & Communications Technology (UIICT); Nile Ave, Kampala based Uganda Broadcasting Corporation (UBC), and Uganda Media Centre; Kampala Road based  Posta Uganda;  Speke Road, Kampala based Uganda Telecom Company LTD, Industrial Area based Vision Group and as well Media Council of Uganda.

Dr Aminah Zawedde-Permanent Secretary Ministry of ICT and National Guidance


With voice coverage, Mobile Cellular Voice Coverage is near national. Mobile Cellular Geographic signal coverage stands at 80% of the Country. This translates into population coverage of 72% for basic voice. Geographical coverage of broad band services (3G) stands at 89% of the population.

When it comes to Broadband Coverage; 25 broadband sites have been upgraded from 2G to 3G providing broadband services to over 700,000 Ugandans. The ICT Ministry has also implemented free wifi-hotspots at nine (09) border posts i.e. Lwakhaka, Mpondwe, Mutukula, Busia, Bunagana, Vurra, Katuna, Malaba and Elegu.


A total of about 4,172 km of National Backbone Infrastructure (NBI) Fiber Optic cable laid across 58 Districts of Uganda.

1,447 Government sites (MDAs and LGs) connected to NBI.

281 Police stations and 9 UPDF sites connected to the NBI.

NBI extended to Pakwach, Nebbi, Arua, Koboko, Yumbe, Moyo, Adjumani, Katakwi and Moroto.

Border posts of Mpondwe, Vurra, Oraba, Elegu/Nimule connected to the NBI.

The alternative routes to the sea cables completed through Mutukula, Katuna, Busia, Malaba.

A National Data Centre and a Disaster Recovery Site established, fully equipped with state-of-the art technology which is utilized for Centralized Hosting Services, Disaster Recovery Services and other Data Centre Services for Government Applications & Data.

National Data Centre currently hosts 199 applications for 66 entities.

Free Wi-Fi (‘MyUg’) is currently provided to the general public in 580 locations in the Central Business District of Kampala and Entebbe. There are about 2 million users, monthly, on the MYUG platform each month.

By the end of FY2020/21, mobile network coverage (3G or above) was available to 89% of the population.

Tests for internet connectivity using Satellite technology has also conducted in tourist sites of Bwindi and Kidepo Valley National Parks.

Validation of SIM Card Registration with National ID details has also been completed.

President Museveni launching the Regional ICT Infrastructure Project in Gulu City last year. Under the Manifesto, the President promised to expand ICT services across the Country.



Online service index has improved from 50% in 2016 to 58.24% in 2020.

There has been an increase in National ICT systems and databases in Government from 47 in 2015 to current 330.

71% of Government services are  now offered electronically via institutional websites, email, Social media, SMS and Mobile applications.

The Ministry has also developed and rolled out a number of e-Government services such as  e-Payment Gateway, e-GP, GAMIS, iHMIS, OBRS, EMIS, e-Post Digital Platform, e-Docs, PDMIS.

There has also been an increase in ICT-Based Community Centres. For instance, public Access Points have been installed at; 12 Post Offices, 10 Public Libraries countrywide, supported Ministry of Public Service in the establishment of eService Centres around the Country e.g.  Kasese and Jinja.


95% of the four modules (Data collection, Financial Information System, Citizen Participation, Monitoring and Evaluation) have been completed and rolled out to ALL parishes across the Country.

50.4% of 9.8m households and 17.2m population i.e. 4,937,744 households have also been registered.

ICT and National Guidance Minister, Dr Chris Baryomunsi officiates at the E-Government Excellence Awards in 2021. Left is ICT Permanent Secretary Dr Aminah Zawedde and second left is Dr Hatwib Mugasa, ED NITA-Uganda.


With digital literacy, over 1,150 School ICT labs have been equipped under Rural Communication Development Fund (RCDF).

Over 3,000 teachers and school heads have been retooled in partnership with Ministry of Education and Sports.

Over 10,000 SMEs have been trained in the use of ICTs for business as part of the Digital Literacy Programme.

The Ministry has also conducted over 80 Sensitization sessions on cyber laws and cyber security.

The Ministry has also managed to develop the Uganda Institute of ICT (UICT) Master Plan and as well refurbish the Institute infrastructure.

More so, five specialized labs at UICT have been refurbished and equipped (i.e. Electronics Lab, Telecom Lab, Electrical Lab, Multimedia Lab, VUE Professional Testing and Certification Centre, Computer Laboratories (02) including the Server Room).

UICT also managed to train and graduate over 2,431 students in ICT skills specialties. 1,037 SMEs in Citizenship Digital Literacy Skills ((market vendors, juwakali, tailors) have been trained; 1,670 Professionals in specialized short courses in ICT and management such as CCNA, Fiber optics, Electronics and ITU courses certified; 1,249 participants the Covid-19 Workforce Recovery Initiative Programme trained and as well 764 participants from 95 Districts in ICT Digital Literacy using eLearning.

The Ministry has also championed digital literacy for special interest groups. For instance 30 groups of People with Disabilities (PWDs) in partnership with National Union of Women with Disabilities of Uganda (NOWOUDU) completed training.

Specialized ICT equipment for Persons with Special Needs deployed at Gulu High School for the Blind and Mbale School for the Deaf have been purchased.

With digital innovations, the Government is promoting ICT innovation to create jobs, to promote import substitution and to avoid over dependence on foreign ICT products.

A National ICT Innovation Hub for 500 innovators has been constructed in Nakawa.

Innovation grants have been given to 132 Innovators and to 6 private sector Innovation Hubs under the National ICT Initiatives Support Programme (NIISP).

There has also bee development of local eGovernment systems like eProcurement system, the Parish Model Management Information System, the Government Asset Management System, Education Management Information System, Electronic Document Management System, Integrated Health Management Information System and the ePost Digital Platform.

The Ministry has also established three regional ICT Innovation Hubs (Kabale University, Soroti University and Muni University).

Partnerships have been made with academia like Makerere University and Wits University and as well partnerships with all the local private innovation hubs.

State Minister for National Guidance, Hon. Godfrey Kabbyanga commissioning the Regional ICT Infrastructure Project in Kasese district last year.


Land for IT/BPO Park has been provided by HE the President in Entebbe to facilitate job creation and innovation. Feasibility study for the park has been completed. Design works completed and stakeholder/public engagement undertaken.  PPP proposal submitted to Privatization Unit for approval.


The Ministry has since subsidised internet being provided to 5 BPO/innovation companies i.e. Cameo Tech, Technobrain, Munu Tech, BDE consults and Cayman Consults. Government of Uganda BPO Center at Statistics House and private BPO centres are providing employment to the youth.


Under the national television services, the UBC national radio services have been restored in the areas of Kisoro, Rubirizi, Arua, Soroti and Lira, Mbarara, Masaka something that has improved radio network coverage from 60% to 70%.

8 brand new Television studio sets have been set up for UBC TV and Star TV.

Digital Terrestrial Television (DTT) Free-to-Air network has also increased TV signal coverage from 20% in 2016 to 60% in 2023; and TV content providers/clients from 20 in 2017 to 40 in 2023.

State Minister for ICT, Hon. Joyce Sebugwawo commissioning the Regional ICT Infrastructure Project in Masaka City last year.


The Ministry plans to implement last mile roll-out and connectivity of the broadband infrastructure; connect all essential service centres to the NBI such as schools, hospitals, tourism sites, police, LGs; support the roll-out and integration of e-services including e-education, e-health, remote collaboration etc; develop and commercialize more local ICT products and build a critical mass of talent to develop them; create employment opportunities through Business Processing Outsourcing & Innovation (BPO&I); extend the scope of the Parish Development Management Systems (PDMIS) and roll-out out to the entire country; and also Strengthen communication of Government of Uganda programs.

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